Chief information officer (M-W)

Chief information officer (M-W)

Your field of activity

The IT Operations department is responsible for all Information and Communication Technology topics within the company. It performs all activities around Enterprise Architecture, Card Processing, Infrastructure & Operations and DataWarehouse platform management.

The CIO manages the teams and the operations of the Bank’s IT platform and activities.

Your role

– Manage the CIO department and be member of the Management Committee

– Establish and manages the Enterprise Architecture panel supporting the Bank’s business department to envision the future

– Develop and implement a roadmap for Cloud readiness

– Establish necessary procedures and routines for effective ICT functions and activities

– Manage key stakeholders, such as Card Processor, Core Banking System & IT infrastructure supplier

– Drive API gateway set up and roadmap

– Ensure proper monitoring of systems & applications operations and executes corrective actions and follows up

– Supervise and monitor outsourced services to the extent applicable with respect to his area

– Assess and manage operational risk with respect to the area

– Cooperate for ICT issues in the development and execution of plans for product development (enhancement, improvement, etc.) and expansions and implements agreed and planned detailed project activities (e.g. process routines, approval of website changes)

– Cooperate with the internal control, the internal and the external audit, the money laundering prevention, the compliance function and in relation to the application of code of conduct rules within the bank

– Implement corrective actions and counter measures in case of critical services unavailability’s, down time or other problems discovered in the value chain

– Participate in the emergency and back-up planning process BCP/DRP

Your profile


– University degree (Bachelor) in computer science, engineering or relevant field; Master’s degree will be a plus

– IT Certification in Project Management or Business Solutions Deployment


– Experience in analysis, implementation and evaluation of IT systems and their specifications

– Sound understanding of computer systems (hardware/software), networks etc.

Chief Information Officer

– Experience in controlling information technology budget

– Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages

Soft skills:

– Good oral and written communication skills; ability to communicate with stakeholders at all levels

– Excellent organizational and leadership skills

– Interpersonal skills; ability to deal with different personalities

– Service attitude towards internal clients

– Good self-organisation and pro-activity

– Accurate working style

– Ability to deal with confidential and sensitive matters

Business knowledge:

– Proven experience in similar role

– Relevant work experience in the banking or financial industry

Language skills:

– Fluency in English

– Ideally good knowledge of either German or French

– Knowledge of Luxembourgish is an advantage


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